At CPR, we are:

• Committed full-time: We are W-2 statutory employees. As such, we are not independent contractors and we all work at CPR full time (24/7, 7 days a week).
• Specialists: A boutique organization with very tight and high standards and SOP.
• Client-service experts: We take a true account management approach. We have people assigned to every account (a primary contact and a secondary contact as a backup).
• Transparent: Planners see the bills with all of the final, accurate numbers from the hotel, DMC, etc. We don't pad anything with any payments to CPR. The client knows exactly what a service or product costs as it comes from the vendor itself, not from us.
• Independent: Not a hotel representation firm. As such, we aren't limited to the hotels we contact. We can send the client's RFP to any hotel that will agree not to increase any hotel pricing (room rates or otherwise) because of our involvement. I have worked with companies that work with both a hotel representation firm and us. I can cover all the hotels that aren't on their list of retained properties, ensuring we have researched all qualified hotels.
• Truly cost-free: Not charging the client for anything, at any time.

Some of our clients have an in-house meeting planning department and a full legal team. They still use us because we’re able to squeeze more out of the hotels than they can manage on their own. Combined buying power helps us accomplish this task.

CPR doesn’t step on any toes, and we won’t come between you and any hotel contact with whom you have a relationship. We can simply step back once the RFP is issued and assist in whatever ways you need us. We will provide any support that you might need in terms of setting up sites or negotiating contracts, but we'll be as hands-on or as hands-off as you wish.

You don’t know what you don't know. Maybe the contract could be tighter, be better for you. Maybe those hotels have gotten complacent in their offers to you since they know they will be getting the business. Let us contact competing hotels on your behalf to 1) demonstrate what we can do in terms of the services we provide and 2) motivate the property you have always used to sharpen their pencils, knowing that they must now compete for and earn your business. Introducing healthy competition can only help you.

We work with many companies that have legal depts. Most legal departments are very adept in specific areas, but they aren’t savvy with hotel contracts. In many cases, our clients’ legal departments have reviewed our contract revisions and advised the planner that if all contracts looked like ours, they wouldn't need to spend as much time reviewing the contracts moving forward. That ends up saving our clients money since they don’t have to pay as much for legal counsel's time.

Hotels need to maintain rate integrity with their competitors in the marketplace. As such, they simply cannot lower their rates beyond a certain point. Hotels and hotel brands all have a pool of money set aside to pay companies like ours a marketing services fee. In paying us to refer business to them, they don’t have to hire additional salespeople with full time salaries plus benefits. So we provide significant value to the hotel community by bringing them business, even though we act independently.

At first, many meeting planners find it hard to believe that the hotel rates are not impacted by our involvement. However, the hotels put it in writing both during the bid process and within the contracts that rates are not impacted, and we can verify and prove that that’s the case. That’s one of the ways in which we demonstrate full disclosure and transparency.

Our number one priority is to protect the integrity ensuring your getting the best possible hotel pricing, in all areas, the best concessions, and the best contract language designed to benefit your organization. Very simple, without you, not having any projects for us to work, we are out of business.